CREDENTIALS

Silver M. Feliz
(347) 262-6755
E-mail: Silver_Feliz@hotmail.com
Career Objective

To work within a dynamic environment where I can play an important role in making a contribution towards corporate objectives and business goals.

Profiles Certifications and Work Qualifications

· Bilingual; Excellent command of English and Spanish
· Education Certification: LAST, ATSW
· Financial Licenses: Series 6, Series 63 and Life
· Computer Skills: Windows 98, Windows XP, Office XP, Microsoft (Word, Excel, PowerPoint and Access), Netscape Navigator, Internet Explores and able to type 55wpm.

Education & Professional Development Courses__________________
2006 –2009 York College
BS Degree / History
2003 Borough of Manhattan Community College
Courses in Liberal Art
2002 Hunter College
Courses in History and Social Studies
1999 – 2001 St. Johns University
Courses in Accounting and Finance.

Professional Experience­­­­­­­­­­
JPMORGAN CHASE 2007-Present Assistant Vice President / Personal Banker
· Acquire and deepen relationship through the sales and upgrades of financial products.
· Manage customer account and provide personal financial advise.
· Sales award winner – made the national sales conference (top 10% performance Personal Banker)
JPMORGAN CHASE 2005-2007 Sales & Service Associate
· Work together with Personal Bankers and Branch Manager to reach the branch’s sales goals.
· Provide excellent customer service to all banks clients.
· Assist managers in the branch’s daily operations.
FAMOUS FOOTWEAR 2004-2005 Assistant Manager
· Work directly with the store manager on using all available assets to reach store goals.
· Maintaining sale associates focus on giving great customer service and achieving the store’s daily goals.
· Manage daily store operations.
EASTERN MOUNTAIN SPORTS 1999-2004 Retail Supervisor
· Part of the management team that focus on reaching store goals.
· Responsibilities include opening and closing store, daily store operations, manage daily cash flow and bank deposits.
· Supervised employees and maintained a high standard of customer satisfaction.
· Handled all merchandise. Manage inventory, supervise warehouse, in charge of shipping and receiving.
Extracurricular
Evangelical Missionary Church of Brooklyn
· Active member of the church / part of the leadership
· Member of the Youth Leadership
JCRU Music Ministries
· Music writer and producer / working on second music production
· Perform in different parts of the country and abroad