CAREER OBJECTIVES
My career goals are to work in an organization where I could play a major role in the overall success of the company. I want to be able to use my experience and skills to help achieve the company's short and long term goals. I would also like to have the opportunity to grow along side with the organization and to further develop my career by enhancing my skills and knowledge.
CREDENTIALS
Silver M. Feliz
(347) 262-6755
E-mail: Silver_Feliz@hotmail.com
Career Objective
To work within a dynamic environment where I can play an important role in making a contribution towards corporate objectives and business goals.
Profiles Certifications and Work Qualifications
· Bilingual; Excellent command of English and Spanish
· Education Certification: LAST, ATSW
· Financial Licenses: Series 6, Series 63 and Life
· Computer Skills: Windows 98, Windows XP, Office XP, Microsoft (Word, Excel, PowerPoint and Access), Netscape Navigator, Internet Explores and able to type 55wpm.
Education & Professional Development Courses__________________
2006 –2009 York College
BS Degree / History
2003 Borough of Manhattan Community College
Courses in Liberal Art
2002 Hunter College
Courses in History and Social Studies
1999 – 2001 St. Johns University
Courses in Accounting and Finance.
Professional Experience
JPMORGAN CHASE 2007-Present Assistant Vice President / Personal Banker
· Acquire and deepen relationship through the sales and upgrades of financial products.
· Manage customer account and provide personal financial advise.
· Sales award winner – made the national sales conference (top 10% performance Personal Banker)
JPMORGAN CHASE 2005-2007 Sales & Service Associate
· Work together with Personal Bankers and Branch Manager to reach the branch’s sales goals.
· Provide excellent customer service to all banks clients.
· Assist managers in the branch’s daily operations.
FAMOUS FOOTWEAR 2004-2005 Assistant Manager
· Work directly with the store manager on using all available assets to reach store goals.
· Maintaining sale associates focus on giving great customer service and achieving the store’s daily goals.
· Manage daily store operations.
EASTERN MOUNTAIN SPORTS 1999-2004 Retail Supervisor
· Part of the management team that focus on reaching store goals.
· Responsibilities include opening and closing store, daily store operations, manage daily cash flow and bank deposits.
· Supervised employees and maintained a high standard of customer satisfaction.
· Handled all merchandise. Manage inventory, supervise warehouse, in charge of shipping and receiving.
Extracurricular
Evangelical Missionary Church of Brooklyn
· Active member of the church / part of the leadership
· Member of the Youth Leadership
JCRU Music Ministries
· Music writer and producer / working on second music production
· Perform in different parts of the country and abroad
(347) 262-6755
E-mail: Silver_Feliz@hotmail.com
Career Objective
To work within a dynamic environment where I can play an important role in making a contribution towards corporate objectives and business goals.
Profiles Certifications and Work Qualifications
· Bilingual; Excellent command of English and Spanish
· Education Certification: LAST, ATSW
· Financial Licenses: Series 6, Series 63 and Life
· Computer Skills: Windows 98, Windows XP, Office XP, Microsoft (Word, Excel, PowerPoint and Access), Netscape Navigator, Internet Explores and able to type 55wpm.
Education & Professional Development Courses__________________
2006 –2009 York College
BS Degree / History
2003 Borough of Manhattan Community College
Courses in Liberal Art
2002 Hunter College
Courses in History and Social Studies
1999 – 2001 St. Johns University
Courses in Accounting and Finance.
Professional Experience
JPMORGAN CHASE 2007-Present Assistant Vice President / Personal Banker
· Acquire and deepen relationship through the sales and upgrades of financial products.
· Manage customer account and provide personal financial advise.
· Sales award winner – made the national sales conference (top 10% performance Personal Banker)
JPMORGAN CHASE 2005-2007 Sales & Service Associate
· Work together with Personal Bankers and Branch Manager to reach the branch’s sales goals.
· Provide excellent customer service to all banks clients.
· Assist managers in the branch’s daily operations.
FAMOUS FOOTWEAR 2004-2005 Assistant Manager
· Work directly with the store manager on using all available assets to reach store goals.
· Maintaining sale associates focus on giving great customer service and achieving the store’s daily goals.
· Manage daily store operations.
EASTERN MOUNTAIN SPORTS 1999-2004 Retail Supervisor
· Part of the management team that focus on reaching store goals.
· Responsibilities include opening and closing store, daily store operations, manage daily cash flow and bank deposits.
· Supervised employees and maintained a high standard of customer satisfaction.
· Handled all merchandise. Manage inventory, supervise warehouse, in charge of shipping and receiving.
Extracurricular
Evangelical Missionary Church of Brooklyn
· Active member of the church / part of the leadership
· Member of the Youth Leadership
JCRU Music Ministries
· Music writer and producer / working on second music production
· Perform in different parts of the country and abroad
BUSINESS PHILOSOPHY
There are three words that describe me very well and that describes my business philosophy: Honesty, Respect and Commitment.
Honesty. I believe is one of my greatest strength; I believe by being a honest employee or an honest individual overall is easier to become successful. Honesty is a trait or a characteristic that people quickly notice, in other words it doesn't take long to notice how honest or dishonest a person is. Honesty builds trust and once you achieve trust, the doors of success are open. Honesty is also a characteristic I look for in an organization. If a company is doing honest business, as an employee I truly believe in the company not just because I receive an income, I'm more passionate about my job and the organization I represent. An employee that believes in a company is an employee that would reflect that to its customers, which leads to better service and better results.
Respect. I believe that first you must respect your self before you can respect others or respect the company you work for. When it comes to respect I believe you either have it or you don't; I think when dealing with an individual that doesn't respect others or an organization, its crucial to teach that person to respect them self before respecting anything else and that's very difficult to achieve. Personally I was taught to respect at a very early age and I don't believe that this could be reverse, I know I have to respect, for me is just the way it must be. When looking at an organization, I believe that at the core structure of that organization must be build around respect. If a company doesn't respect itself, doesn't respect it employees, doesn't respect its customers or doesn't respect other organizations, the company would self destruct.
Commitment. I believe commitment is highly influenced by the previous traits. To become a successful individual at anything requires commitment. If you want success at anything, commit yourself to it and you will see the results. Commitment has different aspects but for the most part the two most important ones are time and money, these are two good measures to commitment. If a company is commited to its objectives, to its customers and to its employees, the goal will be achieved. Again this involves time and money; if a company doesn't invest time and money on its structure, on its employees, on its customers and on its overall organization, its final product would reflect the lack of commitment.
To sum it up, my business philosophy is basically to do the right thing all the time.
Honesty. I believe is one of my greatest strength; I believe by being a honest employee or an honest individual overall is easier to become successful. Honesty is a trait or a characteristic that people quickly notice, in other words it doesn't take long to notice how honest or dishonest a person is. Honesty builds trust and once you achieve trust, the doors of success are open. Honesty is also a characteristic I look for in an organization. If a company is doing honest business, as an employee I truly believe in the company not just because I receive an income, I'm more passionate about my job and the organization I represent. An employee that believes in a company is an employee that would reflect that to its customers, which leads to better service and better results.
Respect. I believe that first you must respect your self before you can respect others or respect the company you work for. When it comes to respect I believe you either have it or you don't; I think when dealing with an individual that doesn't respect others or an organization, its crucial to teach that person to respect them self before respecting anything else and that's very difficult to achieve. Personally I was taught to respect at a very early age and I don't believe that this could be reverse, I know I have to respect, for me is just the way it must be. When looking at an organization, I believe that at the core structure of that organization must be build around respect. If a company doesn't respect itself, doesn't respect it employees, doesn't respect its customers or doesn't respect other organizations, the company would self destruct.
Commitment. I believe commitment is highly influenced by the previous traits. To become a successful individual at anything requires commitment. If you want success at anything, commit yourself to it and you will see the results. Commitment has different aspects but for the most part the two most important ones are time and money, these are two good measures to commitment. If a company is commited to its objectives, to its customers and to its employees, the goal will be achieved. Again this involves time and money; if a company doesn't invest time and money on its structure, on its employees, on its customers and on its overall organization, its final product would reflect the lack of commitment.
To sum it up, my business philosophy is basically to do the right thing all the time.
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